ISLAMABAD — Key Pakistani telecom operators reported that internet connectivity was down in some regions, including major urban centers, on Friday, while the country’s telecom regulator said it was investigating the issue.
State-owned Pakistan Telecommunication Company Ltd’s (PTCL) optical fiber network was experiencing faults and so users in northern and central regions of the country were facing an outage, it said in a tweet.
“Due to heavy rains and floods, PTCL’s optical fiber network is experiencing some technical faults,” it said, adding it was working to restore services as a priority.
PTCL’s problems had a knock-on effect on other service providers, including cellular data.
Telenor Pakistan, backed by Norway’s Telenor, said its internet network was down due to a network issue at its internet service provider.
Pakistani users posting on social media complained of other telecom providers being down too, but there was no official statement acknowledging the outage from companies other than Telenor.
Widespread internet blackouts were reported in the capital, Islamabad, and the eastern city of Lahore, Pakistan’s second-largest urban center, where fixed-line broadband users as well as cellular network users reported connectivity outages.
Multiple users reported that Pakistan’s largest telecommunications provider, Jazz, remained up and running. (Reporting by Islamabad newsroom and Gokul Pisharody in Bengaluru; Writing by Gibran Peshimam; Editing by Toby Chopra)