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The Regulation Amending the Regulation on Distance Contracts
(“Regulation”) has been published in
the Official Gazette dated 23/08/2022 and numbered 31932.
With the Regulation:
- The term, intermediary service provider was added to the
Distance Contracts Regulation, and the definitions of intermediary
service provider and platform were included to the Regulation.
A provision has been added to the Regulation on Distance
Contracts that in case the distance contract is established through
the platform, the intermediary service provider shall be jointly
responsible with the seller or the provider for the preliminary
information, and in cases where the data entry is made by the
intermediary service provider, the intermediary service provider
shall be responsible for the deficiencies in the obligatory matters
and the accuracy of the data.
Article 12 of the Regulation on Distance Contracts, titled the
Obligations of the Seller and the Supplier, has been amended and
new regulations have been introduced regarding the issues of return
and joint liability.
The time period for the consumer to send the products to the
seller has been increased to 14 days from the date of the
notification of withdrawal.
The contracts regarding movables, which are required to be
registered in accordance with the Highway Traffic Law numbered 2918
and dated 13/10/1983, and unmanned aerial vehicles which are
required to be registered, contracts for mobile phones, smart
watches, tablets and computers delivered to the consumer, contracts
concluded by auction in the form of live auction, contracts
regarding the installation or assembly of the products, which
are stated to be installed or assembled by the seller or authorized
service in the user manual, have been added to the exceptions to
the right of withdrawal stipulated in the paragraph 1 of Article 15
of the Regulation on Distance Contracts.
Pursuant to Article 18 of the Regulation, the last sentence of
the paragraph 4 of Article 12, amended by Article 9 of the
Regulation, shall enter into force on 1/1/2023 and the other
provisions shall enter into force on 1/10/2022.
You may reach the full Turkish text of the Regulation via the
The content of this article is intended to provide a general
guide to the subject matter. Specialist advice should be sought
about your specific circumstances.
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